You would think that with today’s technology there would be fewer problems with those services we depend on. Phone service, as ubiquitous as it is, it seems to fail more often than we’d like. We’ve had phone problems in the past and have had repairs done multiple times. However as the technology it relies on ages, the problems just resurface. Phone service providers at this point are putting most of their efforts in updating to new tech than maintaining and servicing old hardware. Whenever there are phone problems, with the old hardware, its more difficult to get it repaired quickly and efficiently. Today is one of those days. We hope it sorts out shortly. Kindly communicate with us by email whenever possible. We’ll be happy to address your concerns.