All posts by NYUrological

EXTENDED HOURS NOW AVAILABLE

 

Dear Patients and referring Doctors:

We have been asked multiple times if our office offered appointments before 9am.  The office will offer EXTENDED HOURS Effective Wednesday March 2018.  Our doctors will alternate on a weekly basis seeing patients starting at 730am on Wednesdays.  If you’re in need of an appointment earlier than 9am, this may work for you.  We know our patient population is a busy one.  We hope to accommodate new patients who may not be in need of urgent care, but have a hard time taking time off to see the doctor.  Keep this in mind when calling for an appointment.

To ease the process of scheduling and reduce delays during your visit, please be sure to have all pertinent information at hand when you call.  You should also fill our PATIENT REGISTRATION FORM online.  We’ll ask for your insurance in advance of your visit.  Additionally, any medical reports needed for your visit should be confirmed in our office prior to your visit before 5pm.  As a last resort, you may bring them with you as we may not be able to reach other medical practices at this time.

We hope this helps with your health care and look forward to seeing you.

Best regards,

Management

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Wishing Success to our Athletes at the 2018 Winter Olympics!

The 2018 Winter Olympics are on their way.  Its an amazing to see all the athletes doing their very best!

At this point many of us have already spent hours on end rooting for our favorites at the 2018 Winter Olympics.  We have seen a few gold medals come in already for snow boarding, skating and and a few other events.  We enjoy the excitement and the unifying nature of sports.  In the end, like music and food, sports bring us together.  Even after our favorites are off the picture a good sport well played is a joy to watch.

We hope all athletes involved in the games have the greatest of times.  Its not every day a person can say they competed with the best each country can offer.  Those few who can say it, even if they don’t make the podium, should be most proud. We root for all of you!

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LET IT SNOW, LET IT SNOW, LET IT SNOW!

LET IT SNOW! is the theme.

Transit was fair this morning while getting in.  Our office is open and ready to see you.  New York is such a great city.   You can expect there to be so much activity any day, even under a snow storm.  We keep plowing along because nothing stops us.  For those of you who had to stay home, keep warm and enjoy the day off.

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Happy New Year 2018!!!

New York Urological Associates PC wants to wish you a very happy NEW YEAR. 2017 is closing and with it we turn a page to whats new.  Let 2018 be a time of reflection and improvement for all of us.

Best regards and see you soon!

 

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Happy Holidays 2017!

Joy to all Happy Holidays to all!

Holiday season is here.  Many of us are in the middle of the Christmas rush getting things ready for the big day.  This is a time when people are joyful and warm.  A time when family, friends and companies celebrate in one way or another.  We all get together and share food, drinks laughs and sometimes even presents.  Santa Claus multiplies into Secret Santa and Kris Kringle and other iterations while we create fond memories of this years festivities.  Whichever way or holiday you celebrate, enjoy, have fun with others!

Aside from celebration, this is also a time of reflection and meditation.  This is as good a time as any to think about what goes on around us, the rest of the world and see how we can contribute towards making things better.  This is a great time to show good will and kindness to others, not the only time to do so, but a start.  This is a time to help others where and when we’re able and do a good things for one another.

New York Urological Associates PC, wishes all a very happy holiday season 2017.

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Something to be Thankful for

We want to thank everybody for your support day today year by year.  We are most grateful to have great patients like yourselves who keep this practice thriving.  We love to take care of you and want to be there for you for years to come. Thank you to all referring doctors for giving us the chance and opportunity to take care of your patients.  We always want to give patients a way to get better when they are concerned about their health.

One more time thank you all for giving us your support and we hope you’re enjoying Thanksgiving along with your family and friends in a safe and healthy environment.

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Changes to our Financial Policy

Re: Changes to our Financial Policy

Dear Patients:

As its prone to happen occasionally, we’re making changes to our financial policy.  These come in response to the multiple changes to insurance policy coverage as well as the continuous shift in payment responsibility to our patients.  As you as an insured party, may have become accustomed to, DEDUCTIBLES, CO-INSURANCE and CO-PAYS are commonplace and very high.  To that end as of January 1st, 2018 we will require our patients to please provide a valid credit card to keep in their secure file.  This credit card or debit card will be used once your claims are processed by your insurance and your responsibilities have been defined.  This in turn will streamline our payment collection and billing.  We hope, with your cooperation and understanding this will be a simple and painless task.  We have amended our Financial policy to accommodate these clause.  Additionally, a new form will be made available to you where you can fill in the pertinent information and sign your agreement.

Besides that, we have also made clearer some of our most common NON-MEDICAL fees, including our LATE CANCELLATION policy, fee for COPY OF RECORDS and LATE PAYMENT FEES.  We hope once you review our amended policy you will see its simple to understand. You can follow this link for a copy. FINANCIAL POLICY

Thanks for your time,

The Billing Office

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Seeing a Doctor at the Hospital or Private Practice?

As we’re becoming more and more used to insurance company deductibles and coinsurance, we have to be even more aware of our medical expenses.  Health care today is more convoluted and confusing than ever.  One of the issues many patients are facing is the decision of seeing a doctor who is on staff at a hospital or hospital system as opposed to a doctor in private practice.  As we have noticed in our area, many hospital systems are acquiring private practices.  This is obviously to better their presence in their area and capitalize on the existing population of patients the private sector has.  Health care is a business, we should all as patients understand and accept that.  Now then, as we’re in the middle of receiving services, the provider (be it doctor or hospital) getting paid for said service and the insurance paying said services we need to be cautious about expenses as we would with any other goods or services we receive.  Why are we mentioning this?

The truth of the matter is, when a hospital staff doctor sends a bill to the insurance he/she is billing their part plus a fee for the facility.  By comparisson, when a private practice doctor bills for their services, they are billing only for their services, and normally they’re not allowed to invoice for the facility fees.  As we understand it from multiple sources we have read a hospital’s invoice for facility fees when a patient is seen by their staff doctor at their office.  The facility fee pertains the use of the hospital premises, staff and supplies.  While this sounds like a logical fee for some, keep in mind the cost for your visit may be as much as 3 or 4 times higher than when you see a private doctor at his office.

Take a look at this article published by the ORLANDO SENTINEL:

Independent doctors like law that discloses facility fees

While this article is now about 2 years old, it describes a practice and matter that is important for all of us to understand before we see a doctor.  As it describes, even the same doctor who, last month was in private practice and today is a hospital staff doctor will show different fees for the same service.  This may be true even if the doctor has not changed physical location.  Please keep that in mind as some of these costs add up very easily and your portion will obviously rise with it.  Ask about this before seeing your doctors.

 

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HAPPY 4th OF JULY!!!

The Doctors and Staff at New York Urological Associates PC wish everyone a very HAPPY 4th of JULY.  May you enjoy the day in good health and in the company of those you love.

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Pre-Authorization for Prescriptions

PRESCRIPTION PRE-AUTHORIZATION:

Note that many plans require authorization for prescriptions.  It seems that even commonly prescribed medications require it.  Unfortunately, this way your insurance makes the process of providing you with your needed medications most time consuming.  Insurance suggest that the doctor calls to obtain authorization.  However, it is a most time consuming process.  More often than not the doctors have several requests for pre-authorization at hand. Rather than making a call, our practice prefers to fill out a pre-authorization form.  These are normally provided by your insurance and contain all information and/or questions pertinent to your particular prescription.

For that reason, if needed we ask you to obtain the required PRE-AUTHORIZATION forms from your PRESCRIPTION INSURANCE and have them forwarded to our office for the doctor’s review and fulfillment.  This will allow the doctor to tend to the patients at the office as opposed to being held on the phone for several minutes a day jumping through insurance imposed processes.

Without the pre-authorization forms you will have to pay for your prescriptions out of pocket.  Also, some plans have no coverage for certain medications.  You’re welcome to have the insurance fax these to our main fax line:

212-734-7425

Thanks!

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