Frequently Asked Questions
What can I expect on my first visit to New York Urological
Associates?
You will be greeted by one of our receptionists in the reception area. We want you to have a pleasant visit with us. You can save yourself about 15 minutes of time if you download a new patient information form and then fax the completed form (no later than 24 hours before your visit) to the secure fax number attendant to the office where you visit will take place. If this is not possible, please plan on arriving approximately 15 minutes before your scheduled visit to complete the necessary forms.
You will also be asked to furnish at the time of your visit:
- Your Insurance card*
- Your Insurance referral if applicable*
- Your co-pay, if any, which can be paid in cash, check or credit card
- Name, address and telephone number of your referring physician
- Your list of Medications
- Your Allergies to any medications, contrast material, etc.
- Your list of serious illnesses and past hospitalizations
- Your list of Previous surgeries
In most visits, you will be asked to leave a urine specimen so please try not to void immediately prior to arriving at the office.
You will be escorted to your physician’s consultation room. Your physician will review your medical history et al. with you and then you will be escorted to an examination room for evaluation. You will then be advised as to what to do next; medication, additional visit, procedure, etc.
As you leave the office, please see one of our staff members and arrange for your next appointment, if recommended. If your physician has asked you to schedule a radiographic examination, please inform a member of our staff so that we can obtain prior insurance authorization for you, if necessary.
If you have any questions prior to your first visit, please feel free to call a member of our staff so that we can assist you.
* if you are unable to present your insurance card and your referral (if applicable) at the time of your visit, we will be unable to see you unless you provide a financial guarantee with a credit card or personal check.