Frequently Asked Questions
General Questions
- What can I expect on my first visit to New York Urological
Associates?
- How long do I have
to wait after I call to get an appointment?
- Do I see a different
physician each time I come?
- What hospitals
are you affiliated with?
- Why do I have to
sign so many forms before I see my doctor?
- Who do I talk to
if I have a non-medical problem?
- Are my medical files and information confidential?
Medical Questions
- Are your physicians
specialists?
- Is Dr Kavaler a
gynecologist?
- Who tells me the
results of my test (or tests)?
- What is a PSA?
- Why do I leave a
urine specimen every time I visit my doctor?
- I want a report
sent to my doctor. Will my physician do that for me?
- Can I have my records
sent to another doctor?
- If my doctor orders a special test and it requires prior approval what do I do?
Financial Questions
- What if you do
not participate in my insurance plan?
- I have Medicare
as my primary insurance. Do you accept the Medicare?
- Why do I have
to give the office my insurance card every time I visit the doctor?
- Why do I have
to pay my co-payment at the time of service?
- If I have a question
regarding my bill who do I call?
- Does my insurance pay for in-office procedures?