Dear CIGNA OPEN ACCESS PATIENTS:
Recently, several Cigna imaging claims were reprocessed. CIGNA reviews imaging claims through their third party contractor MSI. The affected claims were assigned patient responsibilities which were not due. Some of you who paid, co-pay, coinsurance and deductible may have received or will receive a refund if your claim was one of the affected. Please note this only relates to claims where imaging services were billed.
You’re welcome to call our office if you have any questions, or email us to askbilling @ nyurological.com.More